29 Jan Announcing our ICT Support pledge to schools

We Will Not Be Beaten on Price!

Trusol is proud to announce our Price Match Promise to Schools. We pledge that if you find an equivalent service for less, we’ll not just match your quote but beat it!

Our ICT Support Service includes;

  • Scheduled support visits with your own dedicated technician – Continuity and consistency of your 4 hour on-site support visits.
  • Technical Helpdesk – unlimited phone and remote support from 8am-6pm Monday to Friday.
  • Online Helpdesk – log ICT issues directly with our support team, 24 hours a day, 7 days a week, from anywhere.
  • Strategic ICT Consultancy – we work with you to advise on the best value ICT solutions for your school’s budget.

Along with education rebates of up to £1,500 for new school clients taking out our PREMIUM support contract for the first time, Trusol offers flexible payment plans and we include a FREE whole school IT Audit as part of our service.

To support our Price Match Promise, we guarantee the peace of mind of a three-year price freeze on your ICT support service.

A Service you can rely on

Should you ever experience a major IT problem, you need a rapid response from your ICT support partner. That’s why we guarantee you the same day, on-site support when your network or server is down. You can trust and rely on Trusol.

Don’t just take our word for it

Simone Neil, Head Teacher at Wolf Fields Primary School was kind enough to share her experience of a support arrangement with Trusol;

“Trusol are unique in their approach to delivering a service. I would recommend Trusol to people who need to feel secure with the IT services provided at their schools, as they definitely don’t disappoint!

 To take advantage of this offer, email Sarah or call 03456 121 222 to discuss your school’s requirements

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10 Mar The ABC of eSafety

Computers linked to the Internet provide a fantastic window of opportunity for educating our youngsters.

But gazing through a window is not always a wonderful experience. Sometimes the view can be ugly.

It’s exactly the same with the Internet.

Alongside the excellent learning resources, children may stumble across X-rated images or dangerous material which is otherwise best avoided.

Terrorist groups such as ISIS use the Internet as a recruiting sergeant and school children, especially young girls, have proven to be susceptible to this form of radicalisation.

A BBC news poll of two thousand 11 to 16 year-olds in the UK calculated that more than half those contacted had done something ‘risky’ or anti-social online.

The report also revealed that nearly half those interviewed had looked at something online that their parents would be unhappy for them to have seen.

Fourteen per cent of the youngsters admitted sending pictures of themselves – or others – that parents would not want them to share.

Nearly one in ten had signed up to websites or services unsuitable for their age group.

Online bullying was also found to be a problem.

These are concerning statistic for parents unsure how to monitor their children’s online behaviour.

Thankfully Trusol can put to rest parents fears with a package offered to schools that not only provides technological innovation linked to education, but also a keen understanding of security needs.

Our entire service focuses on education, and we understand the unique requirements of the school environments. Plus we are well established in delivering excellent quality at value for money prices.

We can also supply a large team of project managers, support administrators, help desk personnel, specialist installation engineers and support technicians. All permanent, long standing employees.

This ensures a high level of consistency, reliability and trustworthiness.

But what about specifics? Well, Trusol offer a Curriculum Advisory Service as part of a service level agreement covering the issues covered above.

We also offer Computing in the Classroom support to all our Primary school clients.

A core classroom Curriculum ‘support package’ is available. Schools can also add additional advisory teacher days at preferential rates.

We have a highly experienced team of advisory teachers, with both national and regional experience.

The package we offer includes:

  • On site advisory teacher support (2 days), tailored to the needs of the school.
  • Access to a scheme of work for computing (online) with full lesson support and assessment.
  • Regular ICT e-newsletters.
  • On going advice throughout the year.

The bespoke support is flexible and can include, all of the following.

  • Planning and development support for the Lead Teacher in computing.
  • Classroom support with an element of the computing curriculum.
  • Training for staff, NQTs, teaching assistants.
  • Whole school review of ICT for the Head/SLT.
  • eSafeguarding advice, support or training.
  • eSafety workshops for parents.
  • Support for Foundation Stage.
  • ‘ICT Mark’ (Naace mark) preparation.
  • Support with London Grid for Learning (LGfL) content and curriculum services.
  • Support for any subject leader on use of computing within their subject area.
  • Some application training, for example, ActiveInspire.
  • Advice or sign posting on specialist curriculum ICT equipment, such as data logging kits, special needs, Early Years etc.
  • Other relevant curriculum computing/ICT matters.

Our scheme of work is very comprehensive and is annually updated. Ongoing support is provided through email and telephone channels.

For more information about any of the above services, please contact Trusol to discuss partnership options that will give you an exemplary level of service, along with a commitment to child safety that is second to none.

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